For updating or providing missing Travel Rule information associated with Rapid deposit address payments. Once the client receives the webhook or sees the info_required status, they should use this API to provide the missing Travel Rule information. After successfully updating the address with all required Travel Rule details, the payment will automatically continue through its normal processing flow.
This endpoint allows you to submit or update required Travel Rule details for a crypto deposit address. If a crypto payment enters an info_required status (notified via webhook or visible when retrieving payment details), it means Travel information is missing.
{
"id": "33be948f-7f87-450d-8e03-14f5948027f4",
"externalId": "merchant-externalid-info-required-leo-06-05-2025-002",
"status": "info_required",
"type": "deposit",
"updatedAt": "2025-06-05T07:39:38.037Z",
"event": "crypto_payment_status_updated"
}You have 3-5 days from this status change to provide the necessary data. If the information isn't supplied within this timeframe, the transaction will be automatically refunded to the sender.
Once all required Travel Rule details are successfully provided, the payment will automatically resume its normal processing.