How to send a payout

This guide walks you through creating a new manual payout in the Orbital Client Portal. To get started:

  • From the left-hand navigation menu in the Client Portal, go to E-commerce -> Payouts. This opens your Payouts list.
  • In the top right corner of the Payouts list page, click the Create payout button. This opens the Create a manual payout modal.

Choose Payout Type (Individual or Business)

Here, you specify the recipient type:

  • Choose Individual (to create a payout to your user) or Business (to create a payout to a business).
  • After making your selection, click Continue.

Individual Payout Steps

  • Select the Orbital eCommerce account you wan to make the payout from by clicking on the "Select account" dropdown.
  • After selection, click "Proceed".
  • In the "Amount" field, specify the exact amount to payout and click "Proceed".
  • Then, provide the following details of the individual recipient.
    • First Name: Enter the recipient's first name.
    • Last Name: Enter the recipient's last name.
    • Country of residence: Select the recipient's country from the dropdown.
    • Date of Birth: Enter the recipient's date of birth.
    • Target Currency (auto-filled): Select the desired currency for the payout.
    • Wallet address: Enter the recipient's wallet address.
    • Remarks: Add any relevant notes about the payout.
  • Once the fields have been filled, click Proceed.
  • Carefully check the recipient's name, amount, payout source account, target currency, and wallet address.
  • If all details are correct, click Request Approval. This submits your payout for processing.

After clicking Request Approval, you will see a confirmation message indicating that your payout request has been successfully created.


Your payout request has now been submitted and will proceed according to its status and approval process.

Business Payout Steps

The initial steps for a Business Payout are the same as described above for E-commerce Payouts. The key difference lies in the Destination Details. You need to provide the following details of the business recipient.

  • Registered/Trading Name: Enter the business's registered or trading name.
  • Target Currency: Select the desired currency for the payout.
  • Wallet address: Enter the business's wallet address.
  • Remarks: Add any relevant notes.
  • Click "Proceed".

Then, review all details carefully before clicking Request Approval to submit the payout for processing.