API and Integration FAQs

About the Orbital API

Why integrate payment infrastructure through an API?

An API allows payment functions to connect directly with a business's existing systems and workflows. This can reduce manual processing and allow payment initiation, status information, reconciliation and other functions to move between systems programmatically.

Orbital offers the Merchant Payments API for pay-ins and payouts, and the B2B Global Payments API for accounts, payments, currency conversions and beneficiaries.

What are payment webhooks?

Webhooks allow one system to notify another automatically when a defined event occurs. In payments, these can be used to communicate events such as a payment being received, processed or changing status, without the receiving system repeatedly checking for an update.

See the B2B API webhooks and the Merchant Payments API webhook events.

What is a payment sandbox?

A sandbox is a testing environment that allows developers to test an integration without moving real funds. It can be used to validate API calls, payment flows, error handling and other integration behaviour before a service goes live.

See Using Sandbox Mode.

What information is useful for payment reconciliation?

Useful reconciliation data can include the payment amount, currency, timestamp, status, reference and counterparty information. For blockchain transactions, the transaction identifier can provide an additional record of the transfer on the


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